Shipping Method

Shipping:

We have reached friendly and in-depth cooperation with the international first-class shipping logistics companies. Including but not limited to: UPS, DHL, USPS, FEDEX, CNE, TNT, EMS, etc.

Notice: Delivery time = Tailoring or Processing time + Shipping time

2021/1/7 UPDATE:

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Shipping Methods:

1: Normal shipping: provided by UPS,DHL,USPS,CNE,TNT, etc. It takes 5-10 working days for shipping.

2: Rush shipping: provided by UPS,DHL,USPS,CNE,TNT, etc. It takes 3-5 working days for shipping.

Tailoring or Processing time notice:

Because our goods are handmade, Before we start shipping, we need the following time to make it.

1: Cosplay Costumes: 

standard size: 7-10 working days, custom size: 10-20 working days.

2: Spider tights suits:

standard size: 5-7 working days.

3: Props and wigs

need 5-10 working days.

4: Ready to ship products

10-24 working hours.

Notice: When you purchase multiple products at once,  the processing time is calculated based on the product that takes the longest time.

Tracking your order:

When your order is sent to the logistics companies, we will upload the tracking number that they have sent back to us in our system.You can check your order tracking number through the link below.

https://www.simcosplay.com/tracking-order

If you have any questions about the shipment, please feel free to contact us:

E-mail: [email protected]

Tel: +86 0551 65522170 (English support, Customer service: From Monday to Friday from 9:30 am to 5:30 pm Hong Kong time is valid. Except statutory holidays.)